Terms & Conditions
Shipping will be calculated on weight, and if an item weighs under 10kgs it will be sent via Royal Mail First Class. If it weighs over 10kg it will be sent by Royal Mail ParcelForce 48hrs in order to reduce charges to the customer. Shipping Labels will be generated after you receive your order confirmation, therefore allow 24 hours before tracking your parcel.
Products are aimed to be dispatched within 2-3 working days, this maybe upto 7 days for larger multiple item orders. Please note this excludes weekends and any bank holidays.
Any products paid for by bank transfer will not be dispatched until the payment has been received and cleared.
We will keep you updated on your delivery, usually via email. If any problems arise, we will contact you immediately.
All items purchased from us are eligible for a full refund if the items are unworn, undamaged and are returned to us in the condition they were sent. Please note we do not refund delivery charges unless we have made an error in the delivery of your item.
We will also not refund delivery charges for items returned due to size issues, unless the wrong size was stated upon purchase.
Refunds and exchanges can only be granted within 30 days of purchase. Please ensure all goods are packaged safely and any relevant forms are sent back within 30 days of purchase.
Please send returns to the following address:
Unit 1, Angel Court
You can use our secure checkout system to complete the transaction immediately and receive a prompt delivery. You may also choose to pay over the phone via credit card - if so please use the relevant contact information at the top of each page.
We do not dispatch any items until full payment has been received and cleared.
You may pay online or via telephone using all major credit cards.
We do not accept payments using cash or cheques.